FAQs
Welcome to Our FAQ Page!
For more answers and assistance, explore our FAQ section. If you can’t find what you’re looking for, feel free to reach out to us through our contact page. Your comfort and satisfaction with our products/services are our top priorities. Thank you for choosing us!
Each material comes with its own set of pros and cons.
PLA stands out for its ease of printing and absence of unpleasant odors. ABS, on the other hand, boasts a higher temperature resistance than PLA, although it is advisable to use a closed build chamber. Working with ABS may be somewhat more challenging, accompanied by a faint plastic odor; however, high-quality ABS can still be processed effectively.
In addition to PLA and ABS, there is a diverse range of filaments with impressive properties, such as PET, PETG, TPU, TPE, Nylon, Polycarbonate, and many others.
Cancellation or modification of your order is possible as long as it has not been processed in our ordering system. However, once your goods are dispatched, no changes or cancellations can be made.
There are many 3D printing databases. The most important ones can be selected here:
Makerworld
Printables
Thingiverse
YouMagine
GrabCad
CGTrader
MyMiniFactory
Cults
Pinshape
Turbosquid
As a consumer, according to the law, you have the right to withdraw from your contract within fourteen days without providing any reasons. Therefore, you are welcome to return the products to us as long as they are in their original packaging and undamaged. Once the products have been inspected by us, we will, of course, refund the purchase price. If this period has already expired, simply contact us, and we will surely find a solution together.
Our shipping address:
Crofil 3D d.o.o.
M. Gupca 6
32252 Komletinci
Hrvatska
You can find further information on the withdrawal process here
We now accept the return of empty spools. For every 10 undamaged spools returned, we offer a 50% discount on your next purchase of 2 kilograms. The shipping costs for returning the empty spools are covered by us, and in case of any questions or clarifications, feel free to contact us at [email protected].
